How to disconnect accounts before selling your device?

To successfully sell your device, it is necessary to completely disconnect personal accounts and turn off protection locks. Otherwise, the device will remain locked and we won't be able to perform the buyback inspection.

Privacy and Security Guarantee

We recommend using only official disconnection methods provided by device manufacturers. This ensures your data is safely removed and the device is ready for its new owner.

Apple (iPhone, iPad)

Official instructions on how to unpair Apple Watch, sign out of iCloud and App Store, and safely erase personal data.

Unpair connected devices
Sign out of your Apple account
Erase all content and settings

Open Apple guide

Android (Samsung, Google...)

Official Google instructions on how to disconnect your account, erase personal data, and prepare your device for transfer.

Open device settings
Remove Google/Samsung account
Perform a factory reset

Open Google guide